Last updated: June 19, 2026
SWP Consultant, operated by 9556-4043 Québec inc. ("SWP Consultant", "we"), takes the protection of your personal information seriously. This policy explains what information we collect, why, how we use and protect it, and what your rights are. It is adopted in accordance with Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25.
The person responsible for the protection of personal information at SWP Consultant is:
You may contact this person for any question about this policy or to exercise your rights.
Depending on how you interact with our site, we may collect:
We collect only the information necessary for these purposes. Where information is optional, you may choose not to provide it; where it is necessary to respond to your request, not providing it may prevent us from doing so.
We collect and use your personal information with your consent, given freely and on an informed basis for specific purposes. You may withdraw your consent at any time by contacting the person responsible (section 1), subject to information we must retain for legal reasons.
Features of our site that could identify, locate, or profile you (for example statistics and marketing cookies) are turned off by default. They are activated only with your explicit consent.
A cookie is a small file placed on your device. We classify cookies into four categories: functional, preferences, statistics, and marketing.
You may accept, refuse, or customize your choice at any time through the banner or cookie settings. Refusing is as easy as accepting.
Measurement tool used: Google Analytics (via the Google Site Kit plugin). Google may process this data outside Quebec, notably in the United States. These cookies are activated only with your consent.
Our site offers a conversational assistant to answer your questions. The messages you enter are processed by Anthropic ("Claude" technology), whose servers are located in the United States, therefore outside Quebec (see section 10). Do not enter sensitive or confidential personal information. We use the content of these exchanges only to respond to your request. This content is transmitted to Anthropic, which processes it in accordance with its own service and retention terms.
We do not sell your personal information. We may entrust it to service providers acting on our behalf and only for the purposes described above, namely:
These providers are contractually required to protect your information and use it only for the services they provide.
Some of our providers (section 9) store or process your information outside Quebec: Google (Analytics) and Anthropic (Claude) in the United States, and Microsoft, which stores data at rest in its Canadian data centres; this information therefore remains outside Quebec. Before any such communication, we carry out a privacy impact assessment (PIA) to ensure your information receives adequate protection.
We keep your personal information only as long as necessary for the purposes for which it was collected, or for the period required by law, after which we securely destroy or anonymize it. Emails, requests, and appointment data are kept as long as necessary to handle your request and our business relationship, then deleted.
We take reasonable security measures — technical, physical, and organizational — to protect your personal information against loss, theft, and unauthorized access, proportionate to its sensitivity.
Under Law 25, you have the right to:
To exercise any of these rights, write to the person responsible (section 1) at nelson.pires@swpconsultant.ca. We will respond within the time limit set by law, namely no later than 30 days after receiving your request, subject to the exceptions and restrictions provided by law. We may need to verify your identity before acting on your request.
We may amend this policy. Any updated version will be published on this page with its update date.